AlwaysResolved by toggling or turning off/on the wifi switch of the laptop.
Windows XP, Windows 7
Checking the AP and/or WLC shows authentication failure due similar to below:
Mar 12 06:54:04.731: %DOT11-4-MAXRETRIES: Packet to client ABCD.EFGH.IJKL reached max retries, removing the clientThis happens usually during the following situations:
Mar 12 06:54:04.731: %DOT11-6-DISASSOC: Interface Dot11Radio0, Deauthenticating Station ABCD.EFGH.IJKL Reason: Previous authentication no longer valid
Mar 12 06:54:04.738: %DOT11-4-MAXRETRIES: Packet to client ABCD.EFGH.IJKL reached max retries, removing the client
- laptops go back from standby/hibernate mode;
- when laptop is using both wired and wifi connections then disconnects from wired; or
- combination of above both situations.
Change 802.1X Authentication to use 'user authentitcation' only. Computer authentication uses only the cached information which maybe stale, inactive, and/or expired. Specifying user authentication forces the laptop to re-authenticate with the authentication servers -- essentially 'refreshing' the authentication information.
Note that this may not apply to every office network.
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